1.    General Provisions

This Privacy Policy defines the rules for the collection, use, processing, protection, and deletion of personal data collected through the website www.eneraz.az. By using this website, you agree to the terms outlined herein.

This policy is based on the legislation of the Republic of Azerbaijan (“On Personal Data”, “On Information, Informatization and Protection of Information”) and international principles (GDPR, CCPA, etc.).

2.    Types of Data Collected

We may collect the following user data:

•    Personal identification data: name, surname, company name;

•    Contact details: phone number, email address;

•    Technical data: IP address, browser type, device parameters, date and time of use;

•    User activity data: page views, clicks, and queries;

•    Additional data: information entered into contact forms.

3.    Purposes of Data Use

The collected data may be used for the following purposes:

•    Responding to customer inquiries and providing services;

•    Fulfilling contractual obligations and managing orders;

•    Customer support, technical service, and after-sales services;

•    Improving the security, functionality, efficiency of the website and enhancing the user experience;

•    Marketing and communication purposes (only with user consent);

•    Compliance with legal obligations under the laws of the Republic of Azerbaijan.

4.    Data Sharing and Transfer

•    Your personal data may only be shared with third parties in the following cases:

•    When required by law (courts, investigative authorities, etc.);

•    For the fulfillment of contractual obligations with trusted partners (logistics, technical service providers);

•    With the explicit written consent of the user.

ENERAZ LLC never sells or distributes personal data for commercial purposes.

Data is stored within the territory of the Republic of Azerbaijan; however, when using international services, data transfer abroad is carried out only in compliance with the law.

5.    Data Protection

To ensure data security, modern technical and organizational measures are applied, including encryption, firewalls, restricted access, and data backups.

Access to data is granted only to authorized personnel.

Nevertheless, full security of data transmission over the internet cannot be guaranteed.

6.    User Rights

Users have the right to:

•    Receive information about the collection and use of their data;

•    Request corrections to their personal data;

•    Request deletion of their data (“right to be forgotten”);

•    Restrict or block the use of their data;

•    Opt out of marketing communications.

To exercise these rights, you may contact us at eneraz [at] eneraz [dot] az.

7.    Cookies and Tracking Technologies

The website uses cookies to enhance the user experience.

Cookies may be used for technical (necessary for website operation), analytical, functional, and advertising purposes.

Users may block or delete cookies in their browser settings, though this may limit some website functionalities.

8.    Changes to the Policy

ENERAZ LLC reserves the right to modify this Privacy Policy at any time. The updated version becomes effective upon its publication on the website. Users may be additionally notified of significant changes.

9.    Identification Data

•    Document version: 1.7

•    Last revised: July 28, 2025

•    Effective date: September 1, 2025

10.    Contact Information

For all questions regarding this Privacy Policy, please contact us:

•    Email: eneraz [at] eneraz [dot] az

•    Phone: +994 50 270 28 44